The field of Human Factors emerged during World War II because of the need to improve the design of aircrafts and military equipment, while paying attention to human fatigue, perception, thinking, understanding, and usability. It's where psychology meets engineering to design processes that make it easy for people to do the right thing. Paul Bowie tells us how Human Factors expanded into health care to improve how people interact with health systems. It’s less about creating the perfect clinician and more about designing the perfect (or at least a much better) interaction between humans and health systems.
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