Healthcare faces rising costs, quality problems, and workforce shortages, and the ability to rally people around a shared, meaningful purpose is more critical than ever. So, how do healthcare leaders begin to inspire this sense of purpose to fuel innovation? Don Berwick, President Emeritus of the Institute for Healthcare Improvement and former Administrator of the Centers for Medicare and Medicaid Services, tells us about his transformational leadership journey, characterized by leading through influence, inspiring purpose, and channeling intrinsic motivation into action.
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