Communication failures in healthcare can lead to medical errors and patient harm. Hear how huddles moved from the sports field at a college for the deaf and hard of hearing to the world of healthcare. Peter Lachman tells us about S.A.F.E. or Situational Awareness for Everyone, a program that he led for the Royal College of Paediatrics and Child Health at 50 hospitals across England. The program helped medical teams use huddles to improve their communication with each other and with families of children, and kept patients safe from errors in hospitals.
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