Davisville, 1/20/14: Is that bacon? Ewww. A look at the Co-op's Suggestion Box

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A customer who doesn't want to smell bacon. Product questions. Criticism of music played in the store. The Suggestion Box at the Davis Food Co-op, one of Davis’ iconic businesses, fields 80 contacts a month as part of one of the most basic transactions at any business: Dealing with the public. In this case, the Davis public. On today’s Davisville we talk with Membership Director Doug Walter about keeping the customer happy, plus related subjects concerning the Co-op, expectations for choice, and more.